This Privacy Policy explains how SUBLIM8 collects, uses, stores and discloses personal information when you use the website, create an account, purchase digital products or use SUBLIM8 tools.
01 Information We Collect
We may collect information you provide directly to SUBLIM8, such as your name, email address, account details, support messages, purchase information and preferences.
When you use SUBLIM8 tools, you may also provide images, artwork or other files for processing. We only require access to that content to provide the feature you requested.
We may collect basic technical information needed to operate and secure the website, such as browser information, device information, IP address, timestamps and service logs.
02 How We Use Information
We use personal information to create and manage accounts, provide purchases and downloads, operate subscriptions, deliver requested tools, provide customer support, improve SUBLIM8 and protect the service from misuse or fraud.
We may also use contact details for important account, payment, security, subscription or service notices.
03 Uploaded Images & Files
Content you upload to a SUBLIM8 tool remains yours. Uploading content does not transfer ownership to SUBLIM8.
Uploaded files may be temporarily processed or stored where technically necessary to complete the requested feature. SUBLIM8 aims to minimise retention of tool uploads and should publish specific retention periods once the production storage system is finalised.
You should not upload confidential information or content you do not have the right to use.
04 Payments
Payment details may be processed by third-party payment providers. SUBLIM8 should not store full payment card numbers when payments are handled by an external payment processor.
Payment providers may process information under their own privacy policies and legal obligations.
07 Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure.
No online system can guarantee absolute security. You are responsible for keeping your password secure and should contact us if you believe your account has been compromised.
08 Data Retention
We retain account, transaction and other information for as long as reasonably necessary to provide the service, meet legal or accounting requirements, resolve disputes and protect legitimate business interests.
Where information is no longer required, we will take reasonable steps to delete or de-identify it, subject to applicable legal requirements and backup processes.
09 Access, Correction & Account Choices
You may request access to or correction of personal information we hold about you, subject to applicable law. Account features may also allow you to update certain information directly.
You may request account deletion. Some transaction or legal records may need to be retained after an account is closed where required or permitted by law.
10 Overseas Services
Some service providers used by SUBLIM8 may process or store information outside Australia. Before public launch, this section should be updated to identify relevant overseas processing arrangements where required by Australian privacy law.
11 Children
SUBLIM8 is intended for users capable of entering into purchases and managing an online account. If age-specific restrictions or parental-consent requirements are introduced, they will be stated clearly in the service.
12 Changes to This Policy
We may update this Privacy Policy when SUBLIM8 changes, new services are introduced or legal requirements change. The current version and its effective date will be published on this page.
13 Contact
For privacy questions, requests or concerns, contact SUBLIM8 at support@sublim8.com. We will take reasonable steps to respond to privacy enquiries and complaints.
This is a practical website draft and is not a substitute for advice from a qualified Australian lawyer. It should be reviewed before SUBLIM8 launches publicly or begins processing real customer payments.