Refund Service and Terms Of Service

Digital Products Refund Policy

If you have any questions about whether a product is right for you, feel free to email us at
sublim8designs@gmail.com before making your purchase.
Since www.sublim8designs offers non-tangible irrevocable goods we DO NOT issue
refunds once the order is accomplished and the product download link is sent. As
a customer, you are responsible for understanding this upon purchasing any item at our site.
Unfortunately, due to the immediate access to digital products, ALL SALES
ARE FINAL AND NONREFUNDABLE.
However, we realize that exceptional circumstance can take place with regard to the character
of the product we supply.
Therefore, we DO honor requests for the refund for the following reasons:
Specific terms stated on a specific digital product: Some digital products may explicitly
state a full or partial refund is based on a satisfaction guarantee.
Non-delivery of the product: due to some mailing issues of your e-mail provider or your
own mail server you might not receive a delivery e-mail from us. In this case, we recommend
contacting us for assistance. Claims for non-delivery must be submitted within 7 days from
the order placing date. Otherwise, the product will be considered received and downloaded;
Download and unzipping issues: it may happen so that you are having problems while
downloading the product or its unzipping. Claims regarding such issues must be submitted
within 7 days. If you do not properly contact us during this period, you agree that we may
construe silence as a successful download of the product with no further right of redress or
refund for a “download issue” reason.
Major defects: although all the products are thoroughly tested before release, unexpected
errors may occur. You should contact us for such issues. We reserve the right to rectify the
error or defect within 72 hours. If any deficiency is approved and we fail to correct it within
72 hours from the date of the initial complaint letter or any other notification provided by a
customer, the refund will be issued to the customer in full without any compensations or
reimbursements. OR, at customer’s choice, replacement of the product of the same or around
the same value can be offered; Please be advised that temporary access to
your webhost/server can be requested by our technicians in order to identify and fix the
possible issues with our products. Failure to provide such access in a timely manner may
result in a delayed resolution of the issue. Refusal to provide access to your server will result
in your inability to qualify for a refund.
Product not-as-described: such issues should be reported within 7 days from the date of the
purchase. Clear evidence must be provided proving that the purchased product is not as it is
described on the website. Complaints which are based merely on the customer’s false
expectations or wishes are not honored.
Please note that we do not bear any responsibility and therefore we do not satisfy any
refund/return/exchange requests based on incompatibility of our products with some third-
party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc) other than
those which are specified as compatible in a description available on the sales page of each
product. We don’t guarantee that our products are fully compatible with any third-party
programs (including web host) and we do not provide support for third-party applications.
Requests for a refund are accepted at sublim8designs@gmail.com within the period of 1
week after the order is placed. You should accompany this request with detailed and
grounded reasons why you are applying for a refund. Please make sure your request does not
contradict our Terms of Use/Privacy Policy.

COPYRIGHT

All downloads are available for Sale for PERSONAL USE ONLY, unless otherwise stated on the designs page.
We take copyright very seriously and may take legal proceedings against you if our materials have not been used in line with our license agreements.

PERSONAL USE

All designs available on www.sublim8designs.com are available for personal use for a single person or for commercial purposes. Files are not for resale or sharing.

FREE DOWNLOAD DESIGN LICENSE

Personal-non profit License Agreement
By downloading our files for free you may:
– Use files whole or in part for your PERSONAL PROJECTS or COMMERCIAL.
– Alter file designs by resizing, rearranging, changing color, adding other elements and use elements in other PERSONAL PROJECTS.
By downloading our files for free you are NOT authorized to:
– Resell, distribute, share, copy digital files.
– Upload to file sharing websites.
– Use designs for any harmful, pornographic, racial or offensive material.

If you have any questions about how you may use our files, please feel free to contact us.

COMMERCIAL LICENSE

A commercial license is for NON DIGITAL commercial use – meaning you cannot resell or redistribute digital files as they are.

YOU CAN	YOU CANNOT
Create unlimited physical products for sale	Resell, redistribute or share digital files as they are
Continue to sell products forever	Upload files to other file sharing websites
Files can either be used in part or as a whole design	Claim copyright for the original design
Print and/or cut designs yourself onto physical products to sell.	Use designs on Print on Demand websites.

Commercial Use Copyright
Copyright to all designs on www.sublim8designs.com remain the property of Sublim8designs.
All commercial licenses permit the use of the designs, but we do not give copyright for any designs.
We take copyright very seriously and may take legal proceedings against you if our materials have not been used in line with our license agreement

By purchasing a Commercial License, you agree to the terms outlined above.

AFFILIATE DISCLOSURE

We aim to provide free digital design files for you, however I am hoping to make this a for-profit business, so links and ads on our website are affiliate links. This means that I may receive a commission at no extra cost to you if you purchase a product after clicking on external links. As we aim to provide high quality products and services, we choose only the best quality designs to promote from businesses that we trust and would be happy to purchase from ourselves.

COOKIE DISCLOSURE

This website uses cookies. Cookies are tiny files that are downloaded to your computer to track particular aspects of your activity online to help us learn certain things about our website. We use cookies to personalize content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website.

EMAIL DISCLOSURE

When you sign up to our email list, we will only send you the following:
* Notifications of new designs available on our site.

Some links contained in emails may contain affiliate links, which means that I may receive a commission at no extra cost to you if you purchase a product after clicking on those links. I only ever share links to sites that I use and love, and think that you will too.

Thank you for downloading our files and following the above terms and conditions. Feel free to contact us with any questions.

We appreciate your support and will continue to provide high quality designs for your projects!